Jun 12, 2024  
2021-2022 College Catalog 
    
2021-2022 College Catalog [ARCHIVED CATALOG]

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MKT 183 - Customer Service Strategies


3 Credit(s)
Introduces customer service concepts, skills and techniques necessary to provide best practices to internal and external customers. These skills are vital for every job since identifying and satisfying customer needs are essential to all business organizations. Lecture Hours: 48 | Lab Hours: 0



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