Campus Location: Online
Program Entry: Enrollment may occur during any term. Fall term is the start of the program course sequence
Award: Diploma
Description: The office assistant plays an important role in the operation of a successful business and often holds positions involving considerable responsibility.
Duties include organizing the office, typing, handling correspondence, sorting mail, filing, answering the telephone, greeting customers, operating a variety of office machines, making travel arrangements, scheduling appointments and maintaining records. The office assistant is able to interpret the needs of the employer, maintain poise and friendliness, and apply good human relation skills at all times.
Employment opportunities include secretary, clerk, receptionist, record keeper or information processor.
Program Learning Outcomes:
- Students will be able to utilize appropriate technology to complete projects and documents productively and efficiently.
- Students will be able to demonstrate effective written and verbal communication skills.
- Students will be able to apply critical thinking, problem solving, interpersonal and collaborative skills to complete work independently or in a team in an ethical and professional manner.
- Students will be able to apply time, project, and records management as well as organizational skills to complete office tasks and projects.
- Students will be able to recognize the basic principles of management and customer service in a business setting.
- Students will be able to articulate strategies for professional development and lifelong learning.
Enrollment Process: See Enrollment Process . Applicants to this program do not need to complete the ALEKS® math assessment.
Minimum Credits: 37
Return to: