CIS 649 - PC Clinic

2 Credit(s)
Provides an understanding of technical support issues faced within the computer industry. Discusses the role of the help desk and decisions affecting the success of technical support. Emphasizes on how people, processes, technology and information affect the typical help desk. Lecture Hours: 8 | Lab Hours: 48

Prerequisite(s): A minimum grade of C- in NET 103
Note: Corresponds to college or university lower division coursework.